Pooja Ghanti with Ganapati Bappa

• Our Pooja Ghanti with Ganapati Bappa is made in delicate crystal glass. Therefore, we take utmost care to cushion package it safely for you. If, however, you do receive a broken product, you may write to us on writetobasically@gmail.com within 24 hours of receiving the product and we will refund to you in full. We will bear the cost of return shipping.
• If, however, you wish to return the product for reasons other than breakage, we understand. You can initiate a return by writing to us at writetobasically@gmail.com within 24 hours of receiving the product. We will arrange for a pickup. The returned product will be inspected by our very friendly product team for any usage or damage. We will refund the amount once the return has been accepted by the team. In this case, the cost of return shipping will have to be borne by the customer.

In either case, please retain the original packaging the product was shipped to you in. We are an environmentally conscious brand and would want to re-use the packaging for future orders.
We do hope that you make a conscious purchase. We are transparent in providing all product related details, so you can make an informed purchase. Our products and packaging are intensely vetted for quality and transport safety. In case you would like more information on the product, we are always available on call or WhatsApp (95489-06889) to answer your queries.
We are a small business and returns hurt us immensely. We urge you to only initiate a return if it is absolutely unavoidable in which case we will understand. Thank you! :)

Hello! Once you place an order with us, our 'Pooja Ghanti with Ganapati Bappa' will be safely packed in our eco-friendly packaging and shipped to you. The product will be delivered within 7-10 days of you placing the order with us. Usually it reaches earlier than that :)